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Air Vanuatu is an Airline service provider which started its services in 1981. The Airline has a head office in Vanuatu. The Airline operates in Australia, New Zealand, New Caledonia and some points in the South Pacific. It serves several domestic and international routes. 

Grab The Details to know about  Air Vanuatu Customer Service

The Airline has its main base at Bauerfield international airport in Port Vila. Air Vanuatu provides international and domestic cargo services for parcels and goods. It discounts all booked parcels from Australia, New Zealand, Caledonia and Fiji. The Airline was started in early 1981. Vanuatu got independence from The United Kingdom and France in year 1980. If you talk about Air Vanuatu`s fleet, it includes ATR 72-600, Boeing 373- 800, Bitter-Norman BN-2 Islander each and 3 De Havilland Canada DHC -6-300 Twin Otter.  

You can contact the Airline on various social media platforms, as Air Vanuatu is available on major platforms.

Please visit these platforms for more information on Air Vanuatu

  • Facebook: 
  • Twitter:
  • Instagram:
  • Linkedin:

How to contact Air Vanuatu Customer Service?

Contact for any questions or concerns about your flight reservation or any general queries, you can reach Air Vanuatu Customer Service. 

Follow these points to contact Air Vanuatu

Dial 1300 780 737 or 02 8335 4600 on your phone to speak to Air Vanuatu Customer Service

Please listen to the IVR options carefully and choose as per your requirement. 

  • Follow these IVR options to get your query solved. 
  • Please press 1 for the new reservation
  • Press 2 to cancel your reservation 
  • Press 3 for a refund 
  • Please press 4 to learn about the baggage policy 
  • Press 9 to speak to an agent
  • Once you press the required number, the machine will assign you the available agent

Air Vanuatu Sales Office in Australia

If you have queries related to sales in Australia, feel free to contact the Air Vanuatu office in Australia. To reach the office, write to the address mentioned below. 

Suite W2E 75-85 O'riordan Street Alexandria. Sydney 2015. 

How to make a complaint to Air Vanuatu?

If you are unsatisfied with service of Air Vanuatu or have any feedback to improve the customer service. write to reservation@airvanuatu. 

The other option is to use a complaint form on the contact page. 

  • Follow these points to use the complaint form.
  • Go to the home page of Air Vanuatu.
  • Please scroll down and hit contact us.
  • Now from the options, choose the complaint form.
  • Finally, you can write your complaint and click submit it.

What is the contact number of Air Vanuatu for its serving locations?

Contact Air Vanuatu's serving locations. You can dial these numbers as per your requirement. 

On these numbers, you can get quick help from a professional agent.

You can write an email for your queries.

To send an email for general information, requests, and reservations, please share your queries on, and you can send an email to for online booking issues, online payment queries and website-related concerns.  

Does Air Vanuatu offer live chat support?

Suppose you want to opt for something other than the call or email option. You can chat with the available agent. It is an easy process to chat with Air Vanuatu. 

Please follow these steps to start a chat.

  • Visit the official website of Air Vanuatu.
  • Click contact us on the home page.
  • Scroll on the contact page, then click live chat. 
  • You can initiate the chat and send queries once the chat box is created.  

How to contact Air Vanuatu customer service email 

To contact Air Vanuatu customer service email 

  • Please scroll down for the home page and find the option Contact Us.
  • Once you click contact us, it will take you to a send an enquiry page.
  • Enter your first and last name.
  • Then enter your email address.
  • And can write your query in the available box.   
  • Also, you can send an email on

 Air Vanuatu Office address

Air Vanuatu's head office remains open from Monday to Friday, between 08 am and 5 pm.

The address of the head office is 

Air Vanuatu Bladinieres Estate. Port Vila. Vanuatu. 


A. You can contact Air Vanuatu Customer Service by phone at +1 (347) 695-1687 or through their website's live chat for assistance.

A. Vanuatu's head office and Port Vila sales office are open from 8:00 a.m. until 5:00 p.m., Monday through Friday. The Port Vila sales office has updated hours, from 8:00 a.m. to 4:00 p.m., Monday to Friday. Weekends and public holidays are closed at the head office and sales office.

A. Yes, you can contact Air Vanuatu Customer Service for flight reservations, changes, or inquiries about their services.

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