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The airline has provided various options of contact for the queries flyers may have. Be it a seating issue, a policy to travel in a group, or policies related to travel with an infant. Sometimes you may have to cancel the flight or have to contact for some particular seat type. 

Grab The Details to know about How do I Talk to Someone on Ethiopian Airlines

But contacting for discounts is one of the major call types. Passengers can reach customer assistance for any queries and get them resolved. Ethiopian Airlines customer support is available to answer the questions in the best possible way. 

When it comes to getting the concerns resolved, the flyers prefer to speak to a human. As they expect an instant reply from them. Flyers can get customer care support by simply calling their given number and speaking to the team.

Customers can dial +1(800) 445-2733 and follow the instructions of IVR to reach the department they want. 

  • Press 1 for flight tickets. 
  • Press 2 to get the details of pet policies.
  • Dial 3 to get assistance on accessibility.
  • Press 4 for refund queries.
  • Press 5 for the cancellation procedure. 
  • Press 6 to get connected to the customer support advisor.   

How do I speak online with Ethiopian Airlines?

All the major airlines are available on social media platforms. Ethiopian Airlines wants to give multiple ways for flyers to get connected. That's why the airline has a presence on all major social media platforms.

Choose preferred options to get connected with Ethiopian Airlines.

How do I contact Ethiopian Airlines customer service?

Call, chat, or shoot an email to the Ethiopian Airlines customer support team for any queries related to travel. The response time of your query depends on the mode you choose to interact. Response to an email may take two to three days.

But chat responses are generally quick. You can get an instant reply on chat or get your issue resolved on the very same call. But, queries via email may take time.     

How do I complain to Ethiopian Airlines

For any dissatisfaction, you can file a complaint with Ethiopian Airlines.

To log a complaint for your concern, you need to follow the steps mentioned below.

  • Go to the website of Ethiopian Airlines, and find the customer feedback form.
  • Once you have a feedback form, choose the best suitable option for your issue.
  • Write down the required information and attach the documents of your travel. 
  • Hit the send button, and your complaint will be logged.
  • And customer support representative will respond as per the query type.

How to contact Ethiopian Airlines by phone or email?

To contact Ethiopian Airlines via phone, you can dial +1 909 328 6127 for the United States, California 1 352 436 1902 for the United States, Florida and for the United States, Oregon, call + 1 458 204 1425.

To connect via phone, you can download the Ethiopian Airlines app on your mobile and register to use the app. 

Mentioned above are various ways to reach Ethiopian Airlines, but if you wish to send an email for your concerns, you can shoot an email to


A. You can reach Ethiopian Airlines customer support at +1 (347) 695-1687 for assistance with your inquiries and travel-related concerns.

A. Ethiopian Airlines' customer service is available 24/7 at +1 (347) 695-1687, ensuring assistance at any time of day.

A. Yes, Ethiopian Airlines offers online chat support on their website for immediate assistance.

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