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As one of the world's most seasoned and biggest carriers, British Airways routes offer an extensive variety of movement choices; it was established in 1974 after the consolidation of British Overseas Airways Corporation and British European Airlines.The carrier has a place with the Global Carriers Gathering (IAG), which claims different aircrafts.

Assume you have dealt with certain issues while going with British Airways routes and need to record a grievance against them. Nonetheless you don't have to comprehend how to find out. So don't worry too much. In this article, we have furnished thorough information on how to contact British Airways and its delegates and raise a complaint.

So stay with us till the end to get answers to some of your questions.


Ques. 1- How Do I Make A Complaint Against British Airways? 

You can complain against British Airways in several ways.

British Airways' complaints phone number

To complain against BA, call (800) 247-9297 or (800) 828-8144.

The British Airways customer service team is available 24/7. However, you are requested to file a complaint through the designated complaints and claims page on the Airline's website.

British Airways complains about live chat.

Follow the steps below to access the British Airways live chat facility:

  • Firstly travelers have to visit the official website of British Airways.
  • Then click the "Help and Contact" link which is present at the bottom of the website.
  • You will uncover a live chat tab in the browser window. 
  • Then click the 'Start Chat' button to start a conversation with a representative of British Airways customer service.

British Airways complaints by email.

British Airways does not provide a customer service email address, but you can email them on the 'Questions' page. Make it easy for you to submit your complaint in writing.

Ques. 2- How Long Does British Airways Take To Respond To Complaints? 

You can file a complaint if British Airways violates your passenger rights. You can make a complaint by phone or through the complaints and claims page of the website.

British Airways aims to deal with all complaints within 7 days of receipt and fully respond within 28 days.

Ques. 3- How Can I Contact British Airways Customer Relations? 

There are several ways to contact British Airways representatives. Contact British Airways by calling their customer care number at 0124 412 0715. The airline is also available on social media platforms: LinkedIn, Twitter and Facebook.

People call British Air customers for a variety of reasons:

  • Purchase, alter, or revoke tickets.
  • Queries regarding membership in the Executive Club. British Air's frequent flier program is called Executive Club.
  • Inform passengers if any changes occur in the flight schedule.
  • Positioning questionnaire
  • Concerns regarding late or missing shipments
  • Concerns over missing goods
  • Arranging customized flights for persons with dietary restrictions, children traveling alone, pets, or people with disabilities.

Thank you.

Have a joyful journey


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